FAQ's
Questions people actually ask
How long until I get my shirt?
Everything here is made to order, so nothing is sitting in a box waiting. Most orders are printed and shipped within 3–7 business days, plus whatever the post office takes from there.
Need it by a certain date? Ask me before you order and I'll tell you honestly whether it'll make it.
Will the color look like the photo?
Close — but photos are shot in real light, not a studio. Golden hour on a porch, a kitchen window, a fire pit at dusk. Light does what it wants, so the same shirt can read warmer or cooler from one photo to the next. The flat color swatches are the truest guide.
And screens have opinions. Every phone, laptop and monitor shows color a bit differently, so the shade on your screen may not be exactly the shade that lands on your doorstep. Garment-dyed shirts also take dye a little their own way — that's the character of them, not a flaw.
How should I wash it?
Cold water, inside out, tumble dry low, no bleach. That's it. Turning it inside out is the one that actually matters — it keeps the print from rubbing against everything else in the drum.
Do you do team shirts?
Yes, and it's one of my favorite things to make. Softball, baseball, gymnastics, cheer, dance — whatever your kid does.
No minimum order. Nine families or ninety. And the coach never has to collect a dime: everybody orders and pays for their own through one link. See how team shirts work →
What about reunions, birthdays, bachelorettes?
Also yes. Same idea — one link, everyone orders their own size, everyone can have their own name or role on the back. See custom shirts →
What sizes do you carry?
Team and custom shirts run Youth XS through Adult 3XL, and every size is the same price. Nobody pays extra for being a 3XL.
Shop designs vary by garment — the sizes are listed on each product.
Can you put my logo / my photo / my idea on a shirt?
Usually, yes. Send it over and I'll tell you honestly whether it'll print well. Big, clear, high-resolution images work best — a screenshot of a screenshot usually doesn't.
I can't print artwork or logos I don't have permission to use, so if it's someone else's design, bring the permission along with it.
Do you ship team orders to everyone individually?
No — team orders come to your coach or organizer in one batch, and they hand them out. That's why checkout doesn't ask you for a shipping address on those. Regular shop orders ship straight to you.
Can I return it?
Not for a change of mind — but if something's wrong, I'll fix it.
Here's why. Every shirt is made when you order it. Yours didn't exist until you asked for it, and there's no shelf of extras to put it back on. So I can't take returns or exchanges for a change of heart, a size that turned out wrong, or a name that got typed wrong at checkout.
If I got it wrong, that's a different story. Misprinted, damaged in transit, wrong item, a flaw in the shirt itself — that's mine to fix.
Just send me a photo within 14 days of it arriving. I'll remake it and ship you a new one at no charge.
Two things worth double-checking before you hit order, since I can't undo them afterward:
- Your size — every size is the same price, so pick the one that'll actually get worn
- Spelling, names and numbers — these print exactly as typed. 07 stays 07, and Torez stays Torez.
Not sure about something? Ask me before you order. That's always easier than fixing it after.
Something's wrong with my order
Message me. You're talking to the person who made it, not a call center. If I got it wrong, I'll make it right.